Tasks stuck on generating cookie:
If your tasks do not pass "Generating Cookie" after ~10 seconds, please do the following:
1) Install Google Chrome. If on Windows, put it in Program Files, If on Mac, put it in ~/Applications
2)Check chrome is on the latest version (v87) and then close and open your Prism
3) Restart your computer If it still does not work after these steps. Try a clean reinstall of Prism and try a test task again.
If you did the above and still have issues on mac, try this:
1) Go to System Preferences -> Privacy -> Full Disk Access
2) Press the plus sign and select Prism from the applications folder.
3) Then in the same Privacy tab go to Developer Tools, press the plus symbol and add Prism application here as well.